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IRCTC - Simplifying the Process of Online Bookings

Posted By: techsneha

IRCTC has gained a lot of popularity as an online Indian travel portal and an online passenger reservation system. There are varied services offered by IRCTC like finding out the status of reservation, train details and so on.


IRCTC is a popular travel portal of Indian Railways. Close to 38 percent of Indian users use either debit card or net banking for buying online tickets. Passengers also make their payments through credit cards or cash cards. IRCTC operates about 1, 40,000 outlets and this has helped many people get valuable employment opportunities.

How IRCTC Started

As per statistics, IRCTC emerged during the year 2002 when the internet slowly took precedence. It was in that year that IRCTC managed to sell about 1, 99,000 tickets to passengers. There are various modes of payment when it comes to booking online tickets. In spite of the server related problems and technical glitches, this travel portal manages to be on the top of the Search Engine Results Page and is a favoured portal when it comes to travel. IRCTC has varied payment options like credit cards, visa, debit cards, cash cards and so on. The agents also assist people in buying tickets online, especially in rural areas.

It is now possible for a customer to come online and book tickets as per the online timetable that is available on the IRCTC site. There are a few negatives when it comes to functionality of IRCTC sites. At times, the website does not function and you may find it difficult to book tickets. Often you may not be able to get back the refund amount on a cancellation. Also, there are concerns related to online transactions, banking cards, internet service providers and payment gateways.

IRCTC (Indian Railways Catering and Tourism Corporation) is a good initiative by Indian Railways and it aims at providing variety of services like railway tour packages, tourist trains, hotel bookings and car rentals. There is a round the clock call centre that attends to train bookings, provides information related to train time table, tour bookings and so on.

The entire process of train bookings has been simplified by IRCTC. Passengers can either choose the e-tickets option or I-tickets depending on their choice. IRCTC offers trains for specific destinations and locations. Tourists can choose their travel package that covers everything from road travel, rail travel and sightseeing. A simple example: tourists who intend booking a travel package can opt for the Mahaparinirvan train that covers holy places which starts at Delhi and covers Bodhgaya, Nalanda, Varanasi, Kushinagar, Lumini, Saravasti and back to Delhi.

About the Author: For more information about IRCTC Online Booking Services, Please visit our website for booking Indian Railways tickets at

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