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IRCTC Successfully Enhance the Service Quality of Indian Railways


Author: Alesia Rawat

IRCTC (Indian Railway Catering & Tourism Corporation) has recently emerged as an integral part of Indian Railways. This division takes care of food catering, tourism and online train reservation needs of passengers. IRCTC customer care has taken special care of passengers during recent years. It has helped to get catering service and train reservations to passengers at economical budgets. Indian Railway Catering & Tourism Corporation has tried to give a professional cover to Indian train services by arranging best tourism, boarding, lodging and eating provisions for travelers. Readers will be glad to know that today Indian Railways competes with other international train services in spheres of hospitality and onboard services. More than 10 million passengers enjoy high standard catering services every day IRCTC Indian Railway. The primary aim of this newly created division is to make journey of Indian passengers more comfortable and safe than ever before. It extends world class hospitality to passengers with advanced technology and well trained man power.

IRCTC has improved working efficiency of railway employees. Passengers can expect to get improved quality service concerning train enquiry running status, train enquiry number and train enquiry availability. It has improved the quality of catering facilities on trains and railway stations. IRCTC helpline has enhanced the business of Indian trains by filling the gap between government norms and professional approach of private tourism and catering providers. It has successfully built a dynamic work environment by encouraging the feeling of team spirit among railway employees. It also arranges special train coaches and tourist trains to travel around favorite spots all over India. It has setup food plazas over hundreds of train stations to serve passengers Indian and continental cuisines. All food plazas have 5***** level decors and air conditioned surroundings. Passengers can call IRCTC customer care by dialing 139 from any city or state of India. They will be furnished required info about Indian trains in minutes.

Article Source: http://www.articlesbase.com/travel-tips-articles/irctc-successfully-enhance-the-service-quality-of-indian-railways-3068478.html

About the Author

Alesia Rawat is travel enthusiast, shares travel reviews. Book seats online for tourist trains and express trains.

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